Who we are
Oash Healthcare (also referred to as “we”, “us”) operates this website and coordinates Ayurvedic consultations and product fulfilment for patients in India. Contact: see footer on the website for address, phone and email.
Privacy Policy | Oash Healthcare
How Oash Healthcare collects, uses and protects your personal data when you use our website, WhatsApp and payment services in India.
Data we collect
When you book an appointment, place an order or send feedback we may collect your name, phone number, email (optional), health-related descriptions you choose to share, payment references (UPI / Cashfree transaction identifiers where applicable), IP address, browser type and pages visited for security and analytics.
How we use your data
We use this information to respond to enquiries, arrange expert clinical review, dispatch products, improve our service, comply with law and prevent fraud. We do not sell your personal data to third-party marketers.
WhatsApp & messaging
If you contact us on WhatsApp, your phone number and messages are processed according to Meta’s policies as well as ours. Do not send sensitive medical images unless our team requests them on a documented channel.
Payments
Card/UPI data is processed by regulated payment partners (e.g. Cashfree). We do not store full card numbers on our servers.
Retention
We retain order and consultation records for the period required for legal, tax and clinical traceability, then archive or delete in line with internal policy.
Your rights
You may request access, correction or deletion of personal data where applicable under Indian law. Write to our email with subject “Privacy request”.
Updates
We may update this policy; the “last updated” date will change at the top of this page when we do.